Ask the team

Every request gets a reference and a named person at ICT who follows it through, with the office that can settle it.

I am

Quicker: sign in with your matric number and surname, then come back here. Cannot sign in? Ask below — that is exactly what this is for.

Have you confirmed your details for your child? Sign in with a code and we will know who you are asking about.

Your name

Your e-mail address

Matric number

Surname as on your record

Your child's matric number if you know it

Application or staff number if you have one

Phone optional

In a few words, what is wrong?Tell us what happened what you tried, what you saw, any error, and whenWhich team should answer?

A screenshot, receipt or document optional — up to 3 files, 5 MB each, JPG, PNG or PDF

Drop files here, or choose them

You get a reference at once, and an e-mail with a private link to follow it and add to it.