Using this help centre
Asking, following a request and how long answers take
- Verifying a Caleb University documentHow an employer or institution can confirm a transcript, letter or payment is genuine.
- What happens after I send a request?You get a reference at once, a named person at ICT follows it through, and you are e-mailed when there is an answer.
- How do I follow up a request I already sent?Use the link in our e-mail, or your reference and e-mail address on Track a request.
Not here?
Ask the team about your own case.